PRIVACY POLICY

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Privacy Policy for H2 Grow LLC

Effective Date: [01/06/2025]

At H2 Grow LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your privacy.

By using our services, including visiting our website www.h2grow.com, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

• Personal Information: This includes your name, email address, phone number, mailing address, payment information, and other details you may provide when you interact with our services or website.
• Non-Personal Information: This includes data such as IP addresses, browser types, and usage statistics. This information is collected automatically when you visit our website or use our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, personalize, and improve our services
• To communicate with you regarding your account, products, services, or inquiries
• To process transactions and fulfill orders
• To send you promotional emails, newsletters, or other marketing communications, with your consent
• To comply with legal obligations or protect our rights

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

• Service Providers: We may share your information with service providers who assist us in delivering our products and services, such as payment processors, shipping partners, and email marketing platforms.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
• SMS consent and phone numbers for SMS will not be shared with any third party nor any affiliates for marketing.

4. Data Security

We implement reasonable physical, technical, and administrative measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access and review the information we hold about you
• The right to request corrections to inaccurate or incomplete information
• The right to request the deletion of your personal information (subject to certain exceptions)
• The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@h2grow.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze usage trends, and gather demographic information. You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

H2 Grow LLC
Email: info@h2grow.com
Phone: 984-343-2424
Address: 702 Western Wayne Dr. Pikeville, NC 27863

SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with H2 Grow at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from H2 Grow in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our privacy policy and terms and conditions pages. 
• Visit https://h2grownc.com/privacy-policy for privacy policy and https://h2grownc.com/privacy-policy for Terms of Service.
• Message frequency may vary